We analyse and solve your problems

Industry Expertise

Our focus is on understanding our client’s business case and their specific creative needs, to make media production more efficient. We analyse their operational data and workflows, using the expertise we’ve drawn from 13 years working with media organisations of all types; and we design, build and support environments with teams that are tailored to service each client individually.

Technical Capability

With specialist knowledge of media collaboration systems on-premise and in the cloud, operational data collection & analysis throughout your business, and archive & content delivery solutions, through to the details of optimised edit facilities and shoot/ingest/delivery workflows, Support Partners are the leading independent technical media consultants in the UK and USA.

Experience

Our experience of implementing and supporting complex environments for creative teams on 5 continents spans a wide range of business types – including brands, broadcast, advertising, news and publishing. We help our clients use an impressive variety of editing packages, cloud services, production management tools and asset management systems – whichever are best-suited to their own needs.

We Provide Personalised Innovation

You want to support your team and facilitate progression and innovation. At Support Partners, we’ve got over a decade of experience balancing executive needs with creative solutions…read more
You know your on-site technical requirements better than anybody else. We know how to create video production solutions that meet the needs of your environment, team and project…read more
You need to implement a controlled change with minimal impact to daily operations. We provide advice and support to facilitate a seamless transition for you and your team…read more
You have to be able to rely on your systems day after day. We’ve got a wealth of real industry experience and support in place to ensure your facility runs smoothly 365 days a year…read more
You need technology that enhances your work. We know how to optimise your environment and have editors on hand to talk you through any issues – without the complicated, techy jargon…read more

You want to work in a collaborative, cutting-edge environment that’s constantly evolving. We’re always on the lookout for fresh ideas and exciting new team members. Got what takes? read more

We Specialise in Creative Solutions

“Support Partners have always demonstrated a complete understanding of our requirements, the platform and infrastructure that goes behind a busy post facility”

Carl Scott, Global Operations Director, Craft Worldwide

“Support Partners help us save money by providing a flexible service, helping us continually to innovate and improve our workflows”

Oliver Thompson, Head of Production, BBC Bristol

We Are Renowned for Our End to End Delivery

1. UNDERSTANDING

We don’t believe that one-size-fits-all. We take time to understand the needs of your project so we can devise a solution that’s tailored to you.

2. PLANNING

We work with your team to make sure the projects, solutions and support we provide meets your needs and works with your schedule.

3. DELIVERY

We ensure our solutions are integrated with training and support, so your team can keep working while we innovate around them.

4. TESTING

We put all our solutions through their paces, utilising a wealth of real industry experience to make sure that they work exactly as we intended them to.

5. SUPPORT

We want to continue to support and evolve your environment, whether that means providing regular maintenance, urgent fixes or answering your questions.

Personalised Innovations, Creative Solutions, Dedicated Support