Indalo Online provides a high level of proactive and responsive support with the following benefits:

• Pro-active resolution of day-to-day technical and software application issues.

• Identifying system issues and fixing them before clients are aware of them.

• Best practice advice on efficient, end-to-end production workflows.

• Recommendations on getting the most from your technology investment.

• Providing update paths for software applications to ensure robust technology platforms.

Indalo Online has the following features:

• Remote system monitoring, diagnostics and fixes.

• Screenshare so that we can resolve issues together.
• Secure Client access to online ticketing system to log issue and track its resolution.
• Advanced remote tools for monitoring, diagnosing and fixing.
• Telephone and e-mail support.
• Hours: 9am-6pm, Monday to Fridays (excluding bank holidays)
• Response rate: 4 business hours.
• 30 days of Indalo Online is provided FREE with some installations.

Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it to discuss your support needs.