The Edge has to deliver productions in a variety of file-based formats to its many clients; Support Partners’ brief was to recommend and deploy a solution to speed up a process that would otherwise be convoluted and time consuming.

The solution was Telestream’s Episode Engine, a server-based transcoding solution. Support Partners integrated this into the Edge’s in-house Final Cut Pro editing facility.

Only a few months in and The Edge has seen immediate benefits and realised a return on their investment. Transcoding is faster and automation means that it can happen out-of-hours and the process can be kept in-house. As the solution is server-based, it means other edit systems are not tied up in the transcoding process and that they can be used for their primary purpose - editing.

“It requires some planning and expertise at the configuration stage, but we’re already seeing the benefits”, says Pete Burrows who manages The Edge’s production clients and its facility.

“We’ve been using it with both our P2 and Red workflows. The key thing for me is that transcoding is fast and automated and in speeding up the production process, content can be delivered to clients and signed off much more quickly. Bringing this in-house is also saving us money.”

Notes for Editors

Digital production pioneers, Support Partners, are specialists in designing, setting up and supporting end-to-end digital production facilities based on affordable technology.

Support Partners works with broadcasters, production and post-production companies, publishers, new media businesses and advertising agencies. They use their production experience to plan, implement and support the workflow, technology and teams to deliver programmes, films and other productions.

For more information, please contact Christopher Lamotte at Real Marketing (07957 870071), or This e-mail address is being protected from spambots. You need JavaScript enabled to view it  (Head of Business (UK), 0207 043 5647, +44 (0) 786 750 3032) or  This e-mail address is being protected from spambots. You need JavaScript enabled to view it (CEO, 0207 043 5643, +44 (0) 778 855 5975) at Support Partners.This e-mail address is being protected from spambots, you need JavaScript enabled to view it This e-mail address is being protected from spambots, you need JavaScript enabled to view it